Q1. What is the minimum volume for delivery possible?

Ans: If the product is transported by Air, there is no minimum volume. By sea it is 500KG.

Q2. What are the terms of delivery of the goods?

Ans: We provide products according to any incoterms chosen by buyers i.e. Ex-factory, FOB, CIF/CIP sea or airport, etc..

Q3. What are the payment terms? Is a delay possible?

Ans: Yes, we do provide delayed payment terms for partners with established business relations and as per the pre-agreed plan for the new clients.

Q4. What RD (regulatory document) does the substance correspond to?

Ans: We provide an open part of DMF to the clients with a signed CA ( Confidentiality Agreement) and dispatch the closed part to MOH, directly.

Q5. We are developing a new drug and we need samples of substances from several manufacturers, can you provide them?

Ans: Yes, we do provide samples from different producers with documents available.

Q6. Do you provide the GMP certificate, if required for the registration of a drug (medicinal product).
Can you provide it to us?

Ans: We work only with GMP verified producers so we can provide GMP certificates.

Q7. What is the remaining shelf life of the substance?

Ans: We provide at least 75% of the shelf life of products, in most cases, it is 85%.

Q8. Do you deliver to the address of the buyers’ warehouse?

Ans: Yes, we do.
Q9. Do you deliver via TC (transport companies)?

Ans: Usually we deliver products on CIF terms, i.e. to Air/Sea, ports.

Q10: What is the best way to contact us?

Answer: The best way to contact us is by sending the email or calling us directly on the below email and phone no.


Tel No: +7 495 220 23 70

Email: info@virgoimpex.ru